Center for Independent Living Options - Youth Transition Services Specialist | Information & Referral Specialist

Information & Referral Specialist

Center for Independent Living Options
2368 Victory Parkway
Suite 501
Cincinnati OH 45206

Job Type: ,
Compensation: $20 - $22 / Hour
Posted Date: 06/06/2024
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Apply today as an Information & Referral Specialist for the Center for Independent Living Options.

 

Information & Referral Specialist

Job Description

Part-time position with the area’s only Independent Living Center, a non-profit providing services for people with disabilities. The Information & Referral Specialist will work as a member of the core services team to provide consumers with information, knowledge, and resources efficiently and responsively.

 

Job Responsibilities

  • Assess caller’s needs for services and community resources; research options; provide accurate and unbiased information tailored to the caller.
  • Collaborate with colleagues on resource needs.
  • Listen and summarize callers’ needs to assist them effectively.
  • Respond to inquiries in an appropriate and timely manner.
  • Maintain records in the internal database for each inquiry.
  • Develop and update a comprehensive guide of community resources.
  • Maintain confidentiality of consumer information.

 

Qualifications

  • Bachelor’s degree and previous social service experience, preferably with people with disabilities
  • Must possess a broad knowledge of community resources, preferably Greater Cincinnati and Northern Kentucky
  • Excellent organizational, interpersonal, and communication skills
  • Ability to work both independently and collaboratively with the core services team.
  • Must be able to problem solve.
  • The ideal candidate will be fluent in Spanish.

 

Application Process

If you have the prerequisite experience and skills, please submit your resume with a cover letter stating your qualifications, strengths, and experiences by email. The successful candidate must pass a drug screen and criminal background check.

CILO is an equal-opportunity employer committed to building a team that reflects the diversity of our community. We offer equal employment opportunities to all applicants.

 

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Application Deadline: Until Filled

For more information or to apply:

Apply by Email