PC Specialist 1

Hamilton County
138 East Court St.
Cincinnati OH 45202

Job Type: Hourly, Full-Time

Compensation: 23.00

Posted Date: 03/09/2023

Job Title: PC Specialist 1
Location: Cincinnati, Ohio/ Hybrid
Your Benefits of Working for Hamilton County!
Flexible Work Options
Starting Pay: $23.00 an hour.
Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
Ohio Public Employee Retirement System includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

We serve the residents of Hamilton County in more ways than you may realize! In this role you will be responsible for technical support to the Board of County Commissioners, the Emergency Management Agency, offices of Economic Inclusion and Equity, Human Resources, Reentry, and Addiction Response, among others.
Summary of Job Duties:
Provides Tier 1 and some Tier 2 technical support, including computer setup and configuration, hardware and software troubleshooting, and network connectivity issues.
Assesses IT environment and makes recommendations for improving workflows and improving co-worker satisfaction.
May assist engineers with system administration of servers and network devices.
Minimal support of printers and on-call hours.

Minimum Qualifications:
Associate degree in computer science/electronics
or three (3) years of directly related experience in PC technical support
working knowledge and/or experience with a variety of business software packages, including Windows operating systems or MS Office suite applications
must obtain Comp TIA A+ Certification upon completion of the probationary period
must be able to maintain a flexible schedule and be willing to work overtime
must be willing to support agency’s satellite office
required to carry a cell phone

Work Location and Hours:
138 East Court St. Cincinnati, Oh. 45202
40 Hour Work Week, generally between core hours of 7:30-5:30
Deadline to Apply:
March 21, 2023

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.