Records Supervisor

Hamilton County Developmental Disabilities Services
1520 Madison Road
Cincinnati OH 45206

Job Type: Salaried, Full-Time

Compensation: Starting salary is based on experience: $38.50/hr ($72,500/yr) with no experience, up to $48.13/hr ($90,700/yr) with 10+ years in the same role.

Posted Date: 03/11/2026

Apply Today as a Records Supervisor for Hamilton County Developmental Disabilities Services!

Records Supervisor

Job Description

Records Supervisor
A typical day in the life of a Records Supervisor includes direct supervision of a team of 7-9 secretaries and a receptionist. You will work to support direct reports by providing training, workload oversight, problem resolution, staff development, team building, and facilitating individual and team meetings. You will interact with internal and external partners via virtual meetings, email, and in person. You will work on special projects with multiple offices and evaluate IT solutions for process and efficiency improvements. A typical week includes 1-2 days a week of in-office work, such as supervising in-person and rotating in-person positions.

At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day — and we’re looking for people who want their work to matter.

We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed.

You’ll thrive here if you:
Are driven by purpose and find fulfillment in improving the lives of others
Communicate clearly and compassionately — in writing and in person
Want to grow within an organization that invests in its people and its community

Benefits

Work-Life Balance
Flexible scheduling and hybrid work-from-home options
3 weeks vacation accrual to start, plus 1 week allocated immediately upon hire
3 personal days per year
15 sick days allocated upon hire; accrues at 15 days per year after year one with unlimited accrual
Outstanding Benefits
Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
FREE medical care and prescriptions through Marathon Health
Employer-paid life insurance
Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
Wellness incentives and a robust Employee Assistance Program
Ohio Public Employees’ Retirement System (OPERS): 10% employee / 14% employer contribution

Job Duties (Summary):

Maintain and audit records archival systems; ensure accuracy, accessibility, and cross-department use
Analyze data and identify process improvements; assist in developing procedures for forms and records retention
Supervise direct reports; set goals, provide technical assistance, and support daily operations
Team talent management activities including team member onboarding, training, performance evaluations, and personnel policy administration
Approve expenditures and monitor staff schedules and hours
Coordinate receptionist and secretary scheduling and backup coverage
Ensure quality customer service, phone responsiveness, mail distribution, and timely completion of in-office tasks
Complete special and confidential projects; prepare reports and recommendations
Maintain operational and administrative records; perform computerized tasks and handle sensitive information
Serve as liaison between departments, outside organizations, and the public relating to records archival and building reception
Respond to complaints and inquiries; attend meetings and represent supervisors as directed
Performs additional duties as assigned.

Requirements:

Bachelor’s degree required
Four years of demonstrably related experience
Ability to travel within Hamilton County as needed
Must be able to pass criminal background checks, driver’s abstract, and various abuser registry checks

Employees are expected to travel within the county as needed. The flexibility to work from home is available when job duties allow.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Hamilton County Developmental Disabilities Services offers equal employment opportunities to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.

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