Apply today as a Senior Human Resources Manager for ProKids.

About ProKids

ProKids has served thousands of abused and neglected children in Hamilton County since its founding in 1981, thanks to passionate staff, energetic volunteers, and a committed community.

In the years since ProKids began, we have focused on a simple and profound goal: to move children to safe, permanent, and nurturing homes where they can thrive.

In the child protection system, these children – who have been removed from their homes – are likely to be harmed by further abuse. They are less likely to get what they need in school or from medical or therapeutic services. And they are often placed in homes without their siblings.

Senior Human Resources Manager

Job Description

The Senior Human Resources Manager (SHRM) will be accountable for leading and improving the human resource function that supports and sustains ProKids. The SHRM will also be responsible for developing human resources strategies, policies, and programs that mobilize information, simplify complexity, foster collaboration, accelerate business, and advance human capability.

The SHRM will actively contribute to guiding leadership decision-making and agency direction. This opportunity may be full-time or part-time with the support of an assistant.

Job Responsibilities

HR Administration

Delivery of human resources services includes daily HR operations and tasks, recruitment and retention, human resource administration, and compliance.
Maintain personnel files and HR Records for the agency.
Develop, communicate, and implement Human Resource policies.
Monitor and ensure organizational compliance with applicable federal, state, and local employment laws and regulations; thorough knowledge of the same; and recommend best practices.
Maintain knowledge of human resources policies, programs, laws, and issues and coordinate the integration of programs as applicable.
Monitor and adjust workplace safety policies and programs to ensure compliance.
Develop, update, and maintain position descriptions.
Administer performance appraisal program, maintain annual calendar and communication.
Review completed reviews and, in collaboration with the department supervisor, provide recommendations for improvement and professional development.
Observe and act on organizational trends.
In coordination with Business Operations Director and Executive Director, conduct salary benchmarking for staff positions and provide recommendations for salary offers and adjustments.
Maintain, update, and ensure compliance with Employee Policy Manual and Volunteer Policy & Procedure Manual with ProKids objectives, relevant standards and requirements, and agency commitments.

Collaborative Human Resources Leadership

Responsible for leadership continuity, performance management, talent development, change management, and workforce planning in collaboration and service of the leadership team.
Develop overall direction, objectives, and deployment of resources of ProKids HR Function.
Serve as a mentor and coach to ProKids supervisors and managers and as a trusted confidante and advisor to the ED.
Monitor and report on the operational budget and other financial and other measures of the human resources department.

Organizational and Talent Development

In collaboration with the ED, lead the development, implementation, and evaluation of organizational design strategies and culture change to support continued organizational success.
Identify key engagement drivers to develop strategies to align people, processes, and work to achieve meaningful job satisfaction and retention; execute those strategies.
Develop and execute programs to fill competency, knowledge, and talent gaps.
Drive and coordinate leadership development and succession planning.
Establish and manage agency-wide committees/teams focused on employee and organizational development.
Assist with organization design and structure to maximize organization efficiency and results.

Employee Training and Development

Administer the new employee orientation process and develop effective onboarding programs, including staff orientation.
Complete requisite new hire paperwork (W-4, I-9, etc.).
Provide recommendations for staff/management training and development programs, including behavioral interviewing and performance management.

Talent Acquisition

Develop, coordinate, and deliver training as needed in coordination with the Professional Development team.
Guide managers for the analysis of needed staffing levels.
Develop recruitment strategies, track applicant flow, review applicants, evaluate qualifications, and recommend qualified applicants.
Coordinate recruitment and selection process, including scheduling interviews, performing reference checks, developing hiring recommendations, preparing offer letters, and conducting background checks in collaboration with Business Operations.

Employee Relations

Champion employee engagement and the broader company culture are utilizing data and organizational understanding to identify key drivers. Build programs and influence leaders to drive meaningful results.
Develop policies and programs for effective management of the people at ProKids, including but not limited to employee relations, Diversity, Equity and Inclusion, harassment, employee complaints, and career development.
Develop and implement data-driven, analytically based HR programs, plans, and policies that align the business objectives and people strategies with an ever-increasing focus on improving organizational health and culture.
Acquire data through employee surveys and exit interviews, and develop appropriate action plans.
Assist managers with employee coaching and counseling.
Provide coaching to managers in creating employee performance improvement plans, performance improvement, corrective action, discipline, and termination.
Respond to employee concerns and questions regarding agency policies, procedures, etc.

General

Attend all staff meetings and establish effective teamwork with co-workers.
Assist with the setting and evaluation of all agency goals and objectives.
Communicate the need for volunteers and assist in designing and implementing volunteer training. Supervise, support, evaluate and communicate the ongoing status of volunteers.
Perform duties aligned with ProKids objectives and in compliance with relevant standards and agency commitments.
Assist with events as requested.
Other duties as assigned by Supervisor.

Qualifications

Bachelor’s degree or equivalent experience resulting in advanced knowledge of human resources management; advanced degree preferred.
Human Resources certification (PHR or SPHR) is preferred.
A minimum of five years of experience in the HR field is required.
Proficient in computer applications, including Microsoft Office 365.
Strong interpersonal skills and strong written and verbal communication skills are required to handle sensitive and confidential matters.
Adherence to strict confidentiality of all employees’ related information and files.
Collaborative work style with the ability to solicit input, influence, and support decision-making.

Physical Requirments

Prolonged periods of sitting at a desk and working on a computer.
Able to lift 20 lbs.
Required to talk or hear, often in large crowds or busy environments.

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