Case Manager - Health Professions

Gateway Community & Technology College
500 Technology Way
Florence KY 41042

Job Type: ,
Compensation: 37,986/year
Posted Date: 05/18/2022
Share this:

Required Duties:

• Performs general support duties such as preparing correspondence, reports, filing, preparing agendas and minutes for meetings, etc. Assists with confidential materials related to the department. Trreceptionist, suchacks division budgets and orders supplies for various departments/programs.
• Serves as receptionist such as greeting students, visitors, and clients. Assist with answering low complexity student questions and helps navigate students to the correct department or resource, if applicable.
• Provide Excellent Customer Service- Responsible for providing a high standard of customer service when assisting students with problem resolution and the ability to seek input from an alternate authority, if necessary, use good judgment and work effectively under pressure.
• Provide oversight to The Massage Clinic by Gateway, assisting clients with making appointments in person or by phone. Greet clients and assist with any paperwork. Perform cash handling procedures, including reconciliation of generating revenue. Develop and maintain the schedule in MassageBook for the clinic in collaboration with the Program Director. Find part-time or student workers to cover the hours outside of general working hours. The clinic is currently open in the spring semester only.
• Assist the division of Health Professions with the recruitment of new students through events. Have the necessary knowledge of other health professions programming to assist students and potential students with questions. Send out correspondence to inquiring students.
• Maintain all brochures and Program Maps with assistance from Marketing and Program Coordinators.
• Other duties as assigned.

Education and Experience:

• Bachelors in Human Services, Psychology, Social Work, Counseling, or equivalent. Masters preferred.
• 1-2 years of relevant experience.
• Experience in and understanding of working with students from diverse populations is preferred.
• Experience working at the community college level is preferred.

Required Skills:

• Commitment to diversity, equity, and inclusion.
• Excellent organizational skills; high attention to detail; independent; self-motivated; able to work in a fast-paced, changing environment.
• Excellent interpersonal skills: ability to communicate with many individuals at all levels throughout the internal college environment and external business and community partners, representing himself/herself professionally and courteously.
• Ability to communicate clearly verbally and, in writing.
• Ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy.
• Must have proficient computer skills in Microsoft Office (Word, Excel, and Outlook)

Job Benefits:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Employee Assistance Program

Required Conditions:

  • Anticipated start date: July 2022
  • Initial review of applicants will begin 2 weeks from the position posting day. Applicants will be notified if selected for an interview.
  • KY law requires state and national pre-employment background checks as a condition of employment.
  • KY law requires state and national pre-employment background checks as a condition of employment.
Share this:

Application Deadline: Until Filled

For more information or to apply:

Apply Online