Bond Hill is the New Home of Hamilton County Job and Family Services
Hamilton County Job and Family Services is relocating from its Over-the-Rhine location to a modern building in Bond Hill along the Norwood Lateral, just off Reading Road. The new location opens on Monday, February 9, 2026.
The address is: 1701 Patricia McCollum, Cincinnati, Ohio 45237 (Formerly 1701 Mercy Health Place)
JFS will be the first tenant of the new Hamilton County Central Campus. The location was formerly Mercy Health Place. Before that, it was the site of Showcase Cinemas.
Frequently Asked Questions about Hamilton County Job and Family Services Moving
Why is JFS moving?
Hamilton County purchased the former Mercy Health HQ in Bond Hill to consolidate operations and save money. The move is expected to save taxpayers hundreds of thousands annually by reducing maintenance costs on older buildings. The county is selling several older, inefficient, or smaller, higher-maintenance buildings to offset costs.
The 368,477-square-foot building in Bond Hill will house approximately 1,400 employees, including the Department of Job and Family Services. The facility offers better access, ample parking, and a modernized work environment for staff.
Will services still be available Downtown?
Although JFS will have moved to Bond Hill on February 9, they will be at the Downtown Library on February 9 through 13 from 10 a.m. to 2 p.m.
Services:
- SNAP, MEDICAID, OWF, and Child Care applications and renewals
- Completing electronic and paper applications
- Providing case-specific information for SNAP, MEDICAID, OWF, and Child Care
- Providing information regarding all agency services
When will Hamilton County Job and Family Services open?
HCJFS will open on February 9, 2026. Other county departments will follow in later months.
What County Departments will be there?
- Job and Family Services
- Developmental Disabilities Services
- Drug Abuse Response Team (DART)
- Environmental Services
- Heroin Task Force
- Office of Addiction Response
- Hamilton County Public Health Department
- Quick Response Team (QRT)
- Veterans Service Commission
Additional important information
Child Support Notice: Cash Payments Ending
The Child Support Department will no longer accept cash payments after February 6, 2026.
About Hamilton County Job and Family Services
Hamilton County Job and Family Services administers state, federal, and local programs designed to help those in need and help families work toward self-sufficiency.
The agency has served Hamilton County since 1947. Today, the approximately 850 employees that work for the agency serve hundreds of thousands of Hamilton County residents.
The department is one of the few quadruple-combined public human service agencies in Ohio – providing public assistance, children’s services, child support, and workforce development programs to the community.
Among the department’s many duties: local child protection, adult protection, child care, child support enforcement, workforce development, cash assistance, food assistance, and medical assistance.
HCJFS is the largest department within the Hamilton County government and reports to the Board of Hamilton County Commissioners.
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Hamilton County Job and Family Services is Moving image provided by AdobeStock
