Apply today as a Program Management Coordinator for Cincinnati Children’s Hospital.

Program Management Coordinator

Job Description

Act as the central point of contact in supporting, directing, and successfully delivering two programs and their objectives. Programs are ongoing activities working toward a mission with no specified end date or end date defined as being many years into the future (as in the case of a long-term grant program).

This job will be 100% on-site for at least the first year. After the first year, there will be some hybrid flexibility (3 days in the office, two at home).

Job Responsibilities

It efficiently schedules patients for appointments with five providers, including outpatient visits, procedures, and surgeries.
Participating in meetings for two specialty programs, ensuring accurate documentation as the note keeper/recorder.
Tracking patient information and coordinating pre-visit testing to streamline the care process.
Handling prior authorizations for insurance and facilitating second opinion referrals to support comprehensive patient care pathways.
Coordinate logistical aspects of the two assigned programs, including meetings, conferences, and appointments.
Organize program-specific responsibilities such as maintaining patient records and budget monitoring.
Provide administrative support for all program-related matters, including report preparation and communication.
Coordinate projects to assess, develop, or implement initiatives of the assigned program.
May provide training and represent the program at meetings.
Coordinate logistical aspects of the two assigned programs, including meetings, conferences, and appointments.
Organize program-specific responsibilities such as maintaining patient records and budget monitoring.
Serve as a resource for appointment setting and follow-up to accommodate patient and family needs.
Collaborate with internal departments to ensure timely services sensitive to family needs.
Support clinical program operations and maintain accurate records on patients and program operations.
Coordinate database management and ensure data integrity.
Track data related to process improvement and outcomes research activities.
Created and ran management reports and supported education offerings related to clinical programs.

Qualifications

Minimum

High school diploma or equivalent.
3-5 years of work experience in a related job discipline.

Preferred

1-2 years of Epic experience.
1-2 years of patient access experience – ideally scheduling.
Basic proficiency in Excel – data entry/manipulation.

Application Process

Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).

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