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Find organizations that help with rent and utility assistance, shelters, and housing placements.

Sometimes, making ends meet can be difficult for families or individuals. Thankfully, many programs aid families and individuals in need, and several assistance programs in Cincinnati offer emergency housing assistance.

It does not matter if someone is experiencing homelessness or is behind on bills. Below are support services that can lead to a place of self-sufficiency.

Table of Contents:

This article is as current as the publication date. Readers are encouraged to confirm the information before acting.

STEPS to Stability

513-743-9000
Apply through September 4
Services: Addressing common, one-time needs that can impact an older adult’s ability to remain independent in their homes and communities. Eligible individuals may receive a credit on their Duke Energy Utility bill
Eligibility:

  • Hamilton County resident age 60 and over
  • You must have your Duke Account Number available in order to apply. Applications will not be accepted without the Duke Account Number.
  • You must NOT have received this assistance in 2025.
  • Older adult or other family member in the household currently paying the utility bill
  • Ineligible for other assistance programs (excluding HEAP)
  • Household income of 300% of poverty level or below (Social Security is considered income):
    • $47,880 for a household of one
    • $64,920 for a household of two
    • $81,960 for a household of three
    • $99,000 for a household of four

General Assistance

United Way 211

211 or 513-721-7900 or 1-800-233-4357
Services: Housing assistance, utility bills, basic needs, mental health services, and employment services.

Community Action Agency

513-569-1840
Services: Early childhood education, career paths and job training, utility assistance, emergency housing and rent relief, mobile food pantry, diaper bank, free tax preparation


Rent and Utility Assistance

Assistance Programs for renters can help pay their rent, utilities, home energy, and other related costs.

513 Relief

Services: Offers various programs to help families with rent, mortgage, utilities, eviction prevention, broadband assistance, and more. It also operates a mobile bus that directly brings resources and services to needy communities.
Eligibility:
Residents of Hamilton County.

Christ’s Community Ministries Rent and Utility Assistance

5742 Hamilton Avenue, 45224 (College Hill)
513-541-5676 or 513-739-2944
Services: Financial assistance for rent and utility payments
Eligibility: Resident of ZIP code 45224
Other Social Services: Educational sessions, food distribution, a youth summer day camp, and a holiday basket distribution

Related Article: Job assistance and workforce development programs in Cincinnati

Salvation Army Rent and Utility Assistance 

513-762-5660
Services: Financial assistance for rent and utility payments
Other Social Services: Food distribution and rapid rehousing. 

Society of St. Vincent de Paul Rent and Utility Assistance

513-421-0602 or 513-562-8841
Services: Financial assistance for rent and utility payments
Eligibility: Resident of Hamilton County in need of assistance, use this map to see what organization services each area
Other Social Services: Furniture, clothing and household items, bus passes for the newly employed, diapers, and more

Clermont County Prevention, Retention, Contingency Program

Services:  Covers rental payments that are late and overdue, as well as utility payments and deposits
Eligibility: Residents of Clermont County with minor children, must provide documentation of need, meet income requirements.

women stresses over bills

Utility Assistance

Some organizations in the area offer financial assistance to individuals and families who need help paying their utility bills.

Duke Energy Financial Assistance

513-569-1850
Services: Financial assistance for Duke Energy bill
Eligibility: Varies based on program
View tips to lower your energy bill

Special Assistance: During times of uncertainty, programs and resources are available to help individuals regain stability and move forward.

Greater Cincinnati Water District

513-586-5917
Days/Hours: Monday to Friday, 7:30 a.m. – 4:30 p.m.
Services: Financial assistance with water bills.
Eligibility: Resident of Greater Cincinnati.

Home Energy Assistance Program (HEAP)

Services: The Home Energy Assistance Program (HEAP) helps Ohioans at or below 175 percent of the federal poverty guidelines pay their heating bills.
Eligibility: Income at or below 175 percent of the federal poverty guidelines
To find your local agency, click here.

Percentage of Income Payment Plan Plus (PIPP)

Services: The Percentage of Income Payment Plan (PIPP) helps eligible Ohioans manage their energy bills year-round, offering households affordable monthly payments that help maintain gas and electric services.
Eligibility: Income at or below 175 percent of the federal poverty guidelines

LifeLine Phone Service

1-800-234-9473 
Services: Provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for eligible subscribers on Tribal lands.
Eligibility: Income is at or below 135% of the Federal Poverty Guideline or participating in government assistance programs like SNAP, Medicaid, FPHA, etc.

Metropolitan Sewer District of Greater Cincinnati Assistance Program 

513-244-1300 (Option 3)
Services: Financial assistance with sewer bills
Eligibility: 65 or older, own and live in the residence, have a Modified Adjusted Gross Income (MAGI) of no more than $41,000.

couple stressing over bills

Shelters for Homeless Men, Women, Children, and Families

Several shelters in Cincinnati provide housing solutions to those experiencing homelessness or struggling to afford stable housing. View a list of shelters in the Greater Cincinnati area.

Related Article: Free, low-cost, and Medicaid-eligible pharmacy care and health services. 


Affordable and Subsidized Housing Placement Services

The following housing placement services may be able to provide housing solutions to low-income families and individuals.

Cincinnati Metropolitan Housing Authority

1627 Western Avenue, 45214 (West End)
513-977-5800 or 513-721-4580
Days/Hours: Monday through Friday from 8 a.m. to 4:30 p.m.
Services: Facilitates the Housing Choice Voucher (Section 8) Program and manages affordable housing complexes in Hamilton County.
Eligibility: At or below 80 percent of the area median income

Housing Authority of Covington

2300 Madison Avenue, 41014 (Covington)
859-491-5311
Days/Hours: Monday through Friday from 8 a.m. to 4:30 p.m.
Services: Administers the Housing Choice Voucher (Section 8) Program and operates several public housing developments in Kenton County.
Eligibility: At or below 50 percent of the area median income

couple holds up house keys | Rent and Utility

Furniture Assistance

The following furniture assistance programs may be able to provide furniture to families and individuals in need who are transitioning from homelessness, escaping domestic violence, or struggling to afford basic household necessities.

Habitat for Humanity ReStores

Multiple Locations
513-721-4483
Days/Hours: Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 5 p.m.
Services: Sells donated new and used appliances, furniture, cabinets, building products, and household items
Eligibility: Anyone is eligible

New Life Furniture Assistance

11335 Reed Hartman Highway, #134, 45241 (Sharon Woods)
513-313-0530
Days/Hours: Monday through Friday, 9 a.m. to 4 p.m.
Services: Provides discounted and free furniture and household goods
Eligibility: Receive a referral from a Hamilton County social service

The Healing Center Wearhouse

11345 Century Circle W, 45246 (Sharonville)
513-346-4080
Days/Hours: Wednesday through Saturday, 9 a.m. – 11 a.m. or Thursday, 6:30 p.m. – 8 p.m.
Services: Every other week, as a guest, your household can shop for clothing, household, and personal care items.
Eligibility: Individuals and families in need

man fixes table for disabled person | Rent and Utility

Related Article: Looking for food assistance? These Food Pantries in Cincinnati may help.


Additional Resources

Housing Opportunities Made Equal (HOME)

513-721-4663
Offers a variety of services to help eliminate illegal housing discrimination, prevent homelessness, and educate tenants and landlords about their fair housing rights and responsibilities. HOME’s services are free of charge. Learn more about their enforcement team, tenant advocates, education and outreach courses, and servicios en Español.

The Voice of Black Cincinnati is a media company designed to educate, recognize, and create opportunities for African Americans. Want to find local news, events, job postings, scholarships, and a database of local Black-owned businesses? Visit our homepage, explore other articles, subscribe to our newsletter, like our Facebook page, join our Facebook group, and text VOBC to 513-966-3328.

Rent and utility assistance image provided by © [WavebreakmediaMicro] /Adobe Stock 

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Written by Sophie Barsan

Sophie Barsan is a writer at The Voice of Black Cincinnati, where she covers events and client -focused content. Sophie's work is central to keeping the community informed about Cincinnati vibrant array of activities and opportunities. Her dedication to exploring and highlighting the city's cultural richness makes her stories a must-read for anyone looking to engage with the local scene. Connect with Sophie on LinkedIn for a deeper look into her articles and contributions.

4 comments

  1. I need help went my rent I loss my husband and my income went way down my hold life change. My name is Terri Powell and I take care of Grandchildren.

  2. hey my name is nyeashu ricks and i was look for help with rent i was try to see if you would know some places that helps please can you get at me please thank you

  3. Hello Voice Of Black Cincinnati. I am on a Medical Restrictions, so, I am only working 2 days a week & less than 14 hours a week, because of my knees & Heart related issues. I am in need of some immediate financial assistance with my rent. All of the Agencies have put a haul on their funding at this time. Please keep me posted of anyone currently helping pay rent. I have contacted CAA, HCJFS, 513- RELIEF, FREE STORE, ST. VINCENT DE PAUL, OUR DAILY BREAD, SALVATION ARMY, THE CARING PLACE & THE CATHEDRAL CHURCH. These places aren’t currently assisting with rent.

    1. Thank you for visiting our website. Hopefully, one of those locations can refer you to other agencies who can assist.

Comments are closed.