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Heating Assistance for Ohio seniors is available through the Home Energy Assistance Program (HEAP)

Help with heating bills for senior citizens in Cincinnati.

Assistance for seniors with home energy utility payment

Utility assistance for seniors in Butler, Clermont, Clinton, Hamilton, and Warren Counties in Ohio

The Ohio Department of Development and Council on Aging will help income-eligible senior citizens in Ohio stay warm during the cool winter months. The Home Energy Assistance Program assists Ohioans ages 60 and older and at or below 175 percent of the federal poverty guidelines assistance paying a heating bill. The last day to apply for the program is May 31, 2024.

HEAP is a federally funded program that provides eligible Ohioans with a one-time benefit applied directly to the customer’s utility bill or bulk fuel bill.

To apply for the program, clients must schedule an appointment with an energy assistance provider (EAP). Appointments can be scheduled by calling the appropriate assistance provider.

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Home Energy Assistance Program (HEAP) Eligibility

Who is eligible for heating assistance for seniors?

Ohioans with a household income at or below 175% of the federal poverty guidelines and have a household member who is either:

  • 60 years of age and older
  • Can provide physician documentation that heating assistance is needed for a household member’s health or
  • Households who have a disconnect notice, have been shut off, or are trying to establish new electric service may be eligible for assistance or
  • PIPP PLUS customers are eligible for assistance toward their default or first PIPP payment.

Maximum Allowable Income and 175% Federal Poverty Level (FPL)

Size of HouseholdTotal Household Income 12 Months
1up to $25,515
2up to $34,510
3up to $43,505
4up to $52,500
5up to $61,495
6up to $70,490

Apply Now

mature woman looking stressed
Stay warm during the cool winter months using HEAP.

Home Energy Assistance Program (HEAP) Frequently Asked Questions

What is the maximum HEAP benefit amount?

Eligible households who are regulated utility customers can receive up to $500 financial assistance. Eligible households who are customers of unregulated utilities such as electric cooperatives and municipal utilities can receive up to $800 of financial assistance.

How is HEAP applied?

HEAP benefits are applied to an individual’s energy bill after January 1. The last day to apply for the program is May 31, 2024. If someone needs immediate assistance with energy bills, please get in touch with the local Energy Assistance Provider. View a list of home energy assistance providers.

How is The Home Energy Assistance Program benefit amount determined?

Benefit amounts vary and are determined by the following criteria:

  1. Household income
  2. Number of people in the household
  3. Type of primary heating source
  4. If someone in the home is disabled or 60 years of age or older
  5. Household is enrolled in Percentage of Income Payment Plan Plus (PIPP Plus)
  6. Federal funding levels
  7. Geographic region of the state

Related Article: AddnAide brings flexible hours to part-time workers interested in helping older adults as a PCA

What is the required documentation to get heating assistance for seniors through HEAP? 

When applying, individuals need to have copies of the following documents:

  • Most recent utility bills
  • A list of all household members (including birth dates and Social Security numbers)
  • Proof of income for the past 30 days for all household members (12 months for certain income types)
  • Proof of US citizenship or legal residency for all household members
  • Proof of disability (if applicable)

Where can seniors get assistance with the HEAP application process?

Council on Aging staff is available to help those interested in applying for HEAP to understand the application process and to connect with their county EAP.

Senior citizens may visit the Council on Aging website for guidance on where to receive help to assemble the documents required to apply or to complete the application. Senior citizens may also apply online or download a copy of the heating assistance for the elderly application.

Heating Assistance for seniors
Eligible Ohioans age 60 and older can receive assistance paying an electric bill.

Where can additional information and assistance regarding the home energy assistance program for seniors be found?

For more information about the features of HEAP and what is needed to apply, individuals may contact the appropriate Energy Assistance Provider in their county:

Call 800-282-0880 (hearing-impaired clients may dial 711 for assistance) or visit to connect to local energy assistance providers.

Related Article: Check out Rent and Utility Assistance in Cincinnati.

About the Council on Aging

Council on Aging of Southwestern Ohio (COA) is a nonprofit organization dedicated to enhancing the quality of life for older adults, people with disabilities, their families, and caregivers. COA promotes choice, independence, dignity, and well-being through services that help people remain independent for as long as possible.

COA is a state-designated Area Agency on Aging serving Butler, Clermont, Clinton, Hamilton, and Warren counties. Council On Aging links people to various agencies, information, and programs that serve older adults and people with disabilities.

Additional Social Services Resources

Additional human services to those in need:


Seeking supplemental income? AddnAide brings flexible hours to part-time workers interested in helping older adults.

Hamilton County Rent and Utility Relief Program

Seeking emergency assistance for energy bills or utility services? Dealing with past-due bills and fear of utility disconnection? Renters and homeowners can use water, energy, utility, rent, mortgage, and property tax assistance.

Cincinnati Food Pantries

Seeking food assistance? Those needing help can discover Food Pantries and Soup Kitchens in Greater Cincinnati.

Cincinnati low-cost healthcare, pharmacy care, and more

Seeking medical Assistance? Cincinnati has several Free, low-cost, and Medicaid-eligible healthcare, pharmacy care, and health services.

Cincinnati organizations that help with rent & utility assistance, shelters, housing placements

Seeking rent assistance or emergency placement services? Discover mortgage, rent, and utility assistance programs, plus shelters and home repair services in the Greater Cincinnati Area.

mature woman in green sweater
Seniors in Cincinnati can get help with electric or heating bills today!

Related Article: Rent, Mortgage, and Bill Assistance

Written by: Crystal Kendrick

The Voice of Black Cincinnati is a media company designed to educate, recognize, and create opportunities for African Americans. Want to find local news, events, job postings, scholarships, and a database of local Black-owned businesses? Visit our homepage, explore other articles, subscribe to our newsletter, like our Facebook page, join our Facebook group, and text VOBC to 513-270-3880.

Heating and Cooling Assistance for seniors images provided by Adobe Stock.

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